What if I have a complaint?
Any complaints relating to your Policy will be handled by the Administrator, whose complaints department can be contacted on the telephone number for customer care, as provided in your Policy document. Please note that the Administrator's complaints Policy and procedure is available on the Administrator's website or from the Administrator by contacting the numbers listed below.

 
 
 
Administered by:
Viva Cover (Pty) Ltd
An authorised Financial Services Provider (FSP: 42787)
VAT Registration Number 4530243569,
Company Registration Number: 2007/018990/07
Registered Address: Quadrant 2, 5th floor, The Centenary Building, 30 Meridian Drive
Umhlanga, Kwa-Zulu Natal, 4319
Underwritten by:
Guardrisk Insurance Company Limited
An authorised Financial Services Provider (FSP: 75)
VAT Registration Number: 4250138072
Ground, 2nd Tower, 102 Rivonia Rd
Sandton, Johannesburg, 2196
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